Benchmark - Maximize performance and improve results by reviewing your future or existing offshore operations.
Audit performance - Ensures your offshore relationship is audited through assessment and monitoring of performance metrics and defined success factors.
Continuous Innovation - We will identify high-potential improvement opportunities using Six Sigma factual analysis and creative thinking.
Objectives: ebs can help your company determine current levels of performance, scope of service, changes or deviations from original scope in order to ensure continuous improvement.
Approach: Because cost reduction is the primary offshore driver, evaluating the costs and benefits tangible, intangible and strategic is paramount. Most companies find that their first-year savings from offshore outsourcing are 15%-20%, significantly below the 50%-60% often expected. Effective measurement of the offshoring value directly impacts future decisions.