Offshore Outsourcing: Business Models, ROI and Best Practices (Second Edition)
Praise for Offshore Outsourcing
"Offshore outsourcing is an irreversible trend. This book shows you how you can capitalize on it."
M.R. Rangaswami, Managing Director, Sand Hill Group
"Good practical insight and advice on offshore outsourcing fro companies of any size. This book explains what it means and how to bring together the critical elements of any outsourcing engagement - people, process, and technology."
Andy Mulholland, Global Chief Technology Officer, Capgemini
"Outsourcing is clearly taking hold as a business model for today and tomorrow. This book presents a structured and concise look at the importance of the globalization of corporate functions and the impact created in the world economy."
Jack Doering, Strategy and Business Planning, Hewlett-Packard
“I keep this book on the corner of my desk for frequent reference. It is comprehensive on the strategy aspects of global sourcing and highly instructive on the requirements for successful execution of sourcing alternatives. I’ve asked all the members of my team to read the book as it’s one of the very best single sources for education and guidance.”
Grant Ruesch, Senior Vice President, Global Sourcing, Sun Microsystems
“Unlike other such business books, Offshore Outsourcing is well-researched, well-written, and well-documented. The authors’ points were salient, the writing crisp, and the scope and tone appropriate for the audience. I am simply very, very impressed.”
Michael D. Gantt, President, Fiserv Bank Systems and eProducts Group
“With a global economy and the age of the Internet, you owe it to yourself to consider offshore outsourcing — especially if your business has any component that requires 24x7 operation. If you are not considering it, you may be missing out on one of the newest tools available to you. This book provides a great place to get started or to refine what you already may be considering relative to offshore outsourcing.”
Mark Lawrence, Chief Technology Officer, CompuCredit Corporation
“This book moves the offshore outsourcing concept from a tactical initiative to a strategic business imperative. Mangers in all functions and at all levels within the financial service industry will find it further useful as a blueprint for turning strategy into action.”
Robert Shekell, Senior Vice President, ZC Sterling Corporation
“Fueled by the Internet and continuous cost reduction imperatives, offshore outsourcing is becoming a “must-have” strategy.”
Dr. Andrew Whinston, Hugh Roy Cullen Centennial Chair Professor, University of Texas at Austin
“If you are interested in business process outsourcing or if you are one of the many managers struggling with an offshore outsourcing decision, read this book. It succinctly explores the way organizations can utilize onshore and offshore outsourcing to obtain sustained results.”
Shirish Netke, Vice President of Sales and Marketing, Aztec Software, Inc.
“This book focuses on one of the most significant evolutions in the global IT industry. Over the last 30 years, offshore outsourcing has graduated from projects conducted as experiments, to become part of the corporate equation for reducing costs and improving processes.”
Naren Patni, Chairman and CEO, Patni Computer Systems
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