Research and Consulting
Focused on the next generation of
business technology solutions, ebs offers market research, customized consulting services, contract R&D, executive workshops, and in-depth research analysis.

 
 
 
  Mobile ROI: What Value Will You Realize?
Thinking about going mobile? The first step is to build a sturdy business case. 		 
 
  E-business for Small and Mid-Sized Businesses
How the SMB market segment can focus on running their business and not on developing and implementing enterprise applications.		  
    What Is the Connection Between Six Sigma and Offshore Outsourcing?
After the glow of labor savings has diminished, the true success of offshore initiatives centers on the teamwork and processes of a globally distributed workforce. 		 
 

New Book!

Global Outsourcing: Executing an Onshore, Nearshore or Offshore Strategy

Designed as an implementation manual, Global Outsourcing

discusses the detailed tasks involved in the planning, sourcing, and execution phases of every outsourcing project.

 
 
10 Trends of Mobile Business   Company Profile: iSeva  
    The increasing demand for mobile technologies promises a healthy future for mobile business. But this explosive growth has left many managers wondering "what's next?"
Read More...


  This comprehensive company profile looks at iSeva,
an outsourcing vendor that specializes in customer care for financial services and consumer high-tech industries.
Read More... 		 
    ebs Case Studies  
    Offshore Outsourcing Basics  
    Offshore Outsourcing Definition, Benefits, and Concerns  
    BPO Basics: What Every Manager Needs to Know  
    Outsourcing and the Telecom Industry: BellSouth Corporation  
    Progressive Insurance: Creating Value via Mobile Field Service  
         
Consulting | Research | Knowledge | Focus Areas | Speaking | Exec Ed | Books | About Us